Are you a warden or a prisoner online?
The Stanford Prison Experiment looked at what happened psychologically when you placed some people in positions of power and other’s in positions of vulnerability (wardens and prisoners). Irrespective...
View ArticleThe 'face' of online delivery
Increasingly organisations understand the importance of creating the right Tone of Voice (ToV) for their communications. That tone needs to be ‘modulated’ for online delivery, where communications must...
View ArticleHow do you 'feel' about information
Do me a huge favour and complete this simple survey. It will only take a 5 minutes. Work your way through the questions in the order they’re presented (don’t you dare peak ahead). Let your intuition...
View ArticleInformation entropy – ah, hmmm, huh?
A friend of mine recently reviewed a book chapter for me, in which I examined what lies behind the concept of information overload. She asked why I’d chosen not to touch on information entropy. My...
View ArticleWhy good organisations make bad digital decisions
Do people leave their digital brains at home when they go to work? Okay, I can hear the muttering from here. All you digital experts telling me to get back in my box. Fair enough. But my audience for...
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